Customer Services

Customer Services

Yellow Cabs is always striving to provide excellence in customer service. We pride ourselves on the diversity of the organisation to provide services over a number of areas.

 

 

 

In recent years - Yellow Cabs has implemented certain technology to ensure Yellow Cabs continues to be at the cutting edge.

  • MTData Dispatch System - the latest generation in Taxi Dispatch Systems.
  • MTData Web Booker - online booking system
  • Global Positioning System (GPS) and historical tracking in all vehicles
  • Avaya Aura 9000 Series IP PBX
  • Cabcall phone ordering
  • Mobile Booker - mobile phone application for taxi bookings
  • IVR and text to speech phone technology
  • EFTPOS in all vehicles
  • In-vehicle Taxi Security Cameras

The implementation of this technology helps to ensure that Yellow Cabs will maintain our position as market leaders.

   

 

 

Some of our numerous services include the following :

or make a selection from the side menu.